Cookies Policy

1. What cookies are

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise a device and remember certain information about a visit. Cookies can help a website work correctly, remember preferences, understand how visitors use its pages and support security controls.

Some cookies are placed directly by Wyns Casino. Other cookies may be placed by service providers that support website functions, analytics, security, communications or advertising activities. These third parties may process information collected through their technologies in accordance with their own privacy notices and the instructions provided by Wyns Casino.

Cookies may be session cookies or persistent cookies. Session cookies are normally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains active can vary depending on its purpose, your browser settings and the settings used by the relevant service provider.

Similar technologies

We may also use technologies that perform similar functions to cookies, including pixels, tags, software development tools, local storage and device identifiers. These technologies may help us understand whether content has been viewed, whether a message has been opened, how a service is used and whether security measures are operating properly. In this policy, we use the term cookies to refer to cookies and similar technologies unless stated otherwise.

A cookie may contain information such as a unique identifier, website preferences, technical details about a device or information about a visit. A cookie does not usually contain your account password. You should still take reasonable steps to protect your device, browser and account credentials, particularly when using a shared or public device.

2. How Wyns Casino uses cookies

The cookies used on the website may have different purposes. Some are necessary for the website and its services to function. Others are optional and help us improve performance, personalise features, measure activity or provide relevant communications. The exact cookies available may change as the website, technology and services develop.

• Strictly necessary cookies: These support essential website functions, including page navigation, account access, session management, fraud prevention, security checks and protection against unauthorised activity. The website may not operate properly without these cookies.
• Functional cookies: These remember choices and settings, such as language, region, display preferences or other features you select. They can make your visits more convenient by reducing the need to repeat the same choices.
• Performance and analytics cookies: These help us understand how visitors use the website, including which pages are viewed, how users move through the site and whether pages or features perform as expected. The information may be used to identify errors and improve the customer experience.
• Security and compliance cookies: These may help detect suspicious behaviour, prevent abuse, support identity and account controls, and maintain the integrity of online services. They may be used alongside other security measures.
• Advertising and marketing cookies: Where used and permitted, these may help measure campaigns, manage communications, limit repeated advertisements or show information that is more relevant to your interests. Marketing technologies may be operated by Wyns Casino or by selected service providers.
• Preference cookies: These may remember settings you make about cookie choices or other website options. They help ensure that your preferences are applied on later visits where the relevant technology allows.

Cookies do not normally identify you by name on their own. However, information collected through cookies may be linked with information associated with your account, device or use of the website. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

Wyns Casino may use aggregated or de-identified information from cookies to understand general patterns and improve its website. Information may also be used to investigate technical issues, maintain records, meet legal or regulatory obligations, enforce applicable terms and protect customers, the business and third parties.

Cookie information may help us understand whether a page loads correctly, whether a security control is working or whether a particular feature is useful. It may also assist with testing website changes and identifying unusual traffic. These activities are intended to support a reliable, secure and accessible online experience.

3. Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept optional cookies, reject optional cookies or choose particular categories. Your choices may be saved for future visits, although you may need to set them again if you use a different device, browser or browsing profile.

You can also control cookies through your browser settings. Most browsers allow you to view, block, delete or restrict cookies. Browser controls differ, so you should check the help or settings menu for the browser and device you use. If you block or delete cookies, some website features may not work correctly, and preferences, sessions or other settings may not be retained.

1. Open the settings or preferences menu in your browser.
2. Find the privacy, security or cookie controls.
3. Choose whether to allow, block, delete or limit cookies.
4. Review the result by returning to the website and checking whether the relevant features continue to work.

Strictly necessary cookies may not be available for rejection through a preference tool because they are required to provide a service you request. If you disable these cookies through your browser, you may be unable to log in, use account features, complete security checks or access parts of the website.

Some browsers and devices offer additional privacy controls, such as blocking third-party cookies, preventing tracking or deleting website data when a window is closed. These settings may affect the website and may not control every technology used by online services. You should review the available options carefully before applying them.

If you withdraw consent for optional cookies, this will not normally affect the lawfulness of processing that occurred before your choice was changed. Some preferences may take time to apply, and technologies already stored on your device may need to be deleted separately through your browser or device settings.

4. Third-party cookies and information sharing

Certain website functions may be provided by third parties. These providers may use cookies or similar technologies to deliver their services, measure performance, protect systems or support communications. Third-party technologies may be subject to the provider's own terms and privacy information. We do not control every cookie placed by a third party, so you should review the relevant provider information where appropriate.

Third-party providers may receive technical information about your device, browser, website activity or interactions with relevant content. The information they receive will depend on the service and the configuration used on the website. Where required, optional technologies will be subject to the choices made through the available consent or preference controls.

Information collected through cookies may be processed in Australia or another location where Wyns Casino, its service providers or technology partners operate. Any handling of personal information will be managed in accordance with applicable privacy obligations and the practices described in our Privacy Policy.

We may combine cookie information with other information where this is reasonably necessary for website operation, security, customer support, compliance, analytics or service improvement. We will not use cookie information in a way that is inconsistent with applicable privacy requirements or the purposes described in our relevant policies.

5. Updates and questions about this policy

We may update this Cookies Policy from time to time to reflect changes to the website, technologies, services, legal requirements or business practices. When changes are made, the updated version will be published on this page with a revised effective date where appropriate. You should review this policy periodically so that you understand how cookies are being used.

Questions about cookies

If you have questions about this Cookies Policy or wish to understand how your information is handled, please use the contact or support method made available on the Wyns Casino website. When making an enquiry, avoid sending unnecessary sensitive information. We may need to verify your identity before responding to a request involving account or personal information.

If you believe that a cookie preference has not been applied correctly, first try refreshing the page, clearing relevant browser data or using the available preference tool again. If the issue continues, contact support through the method shown on the website and provide a general description of the problem without including passwords or other unnecessary account information.

By continuing to use the website after reviewing the applicable notice and preference options, you acknowledge that cookies may be used as described in this policy, subject to the choices and controls available to you. Your use of the website remains subject to the applicable terms and conditions and our Privacy Policy.